What’s your return policy?
We do not offer exchanges, because we cannot guarantee your size will be in stock by the time you return it to us.
The following items are not eligible for return:
Damages must be reported within 3 days of receiving merchandise or cannot be returned. Email email@example.com with pictures and a description of the damage and be sure to include a picture of your package slip as well.
How should I send my return back?
Please send returns to:
574 E Autumn Branch Way
Draper UT 84020
Refunds & Processing Time
Once we receive your return it can take 3-5 business days for it to be processed. You will be notified via email when this transaction took place. Refunds will be sent to the original method of payment.
What if my return is denied?
Any returns that DO NOT follow the guidelines of our return policy will be denied. If the return is denied, you will need to call to pay for it to be shipped back to you. If the denied return is not claimed within 30 days, it will be donated to charity.
Still need help?
Email us at firstname.lastname@example.org and we will be happy to help!